Tell us what is going on. Active leaks get a same-day or next-day on-site visit. Quotes for replacements and non-urgent repairs come back within 48 hours.
Pick whatever is fastest for you. The phone line is staffed by people who can dispatch a roofer or schedule a quote on the same call.
Yes. No upfront fee, no obligation, no high-pressure sales pitch. If we look at your roof and tell you a small repair is fine rather than a full replacement, that is just the call we make.
Yes, Saturdays during business hours are normal for us. Sundays and holidays we monitor voicemail for active leaks only.
If you are within roughly 2 hours of Grand Rapids, yes. That covers the GR metro, the lakeshore from Holland to Muskegon, and east to Lansing or south to Kalamazoo. If you are unsure, just call.
For an active leak, often yes, same day or next day depending on weather and how the day’s crew is loaded. For a non-urgent quote we typically schedule within 2 to 3 business days.